In the case of a contract concluded between you and Igor Gostev via the online shop www.elektro-land.de this is a distance contract within the meaning of Section 312b (1) of the German Civil Code (BGB). If you are a consumer within the meaning of Section 13 BGB, you are therefore entitled by law to a right of withdrawal under Sections 312d, 355 BGB (consumer withdrawal for distance contracts). A consumer within the meaning of Section 13 BGB is any natural person who enters into a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. The following information is provided for your information. The withdrawal instructions in text form, the model withdrawal form, as well as the information required to fulfill the statutory information obligations will be sent to you immediately after the conclusion of the contract. Please also note the contractual provision on the regular costs of return in our General Terms and Conditions. Withdrawal instructions You have the right to withdraw from this contract within 1 month without giving any reason. The withdrawal period is 1 month from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. To exercise your right of withdrawal, you must inform us (Igor Gostev Zwingel 4 55545 Bad Kreuznach, Tel: +49 163 5137234, Email: support@elektro-land.de) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period expires. Consequences of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to (Igor Gostev Zwingel 4 55545 Bad Kreuznach) without undue delay and in any case at the latest within 1 month from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of 1 month. You can use the model withdrawal form provided here (under: Elektroland24.pdf ), but it is not mandatory. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, characteristics and functioning of the goods. Exclusion or early expiry of the right of withdrawal The right of withdrawal does not exist for contracts • for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; • for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded; • for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence; • for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery; • for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature; • for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
EU Commission platform for online dispute resolution: https://ec.europa.eu/consumers/odr/
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